Dedicated support

Experience the service difference

Other clearing firms may not allocate staff and resources exclusively to their clients. At those firms, you may have to compete with the firm’s own brokers for time and attention. Our client support personnel are devoted exclusively to helping you meet your needs. Our entire team works solely for you, your financial advisors and your support staff.

Business onboarding team

We are committed to making your transfer as seamless as possible by developing a detailed transition plan customized for your firm and guiding you through the process. You will also receive comprehensive training for your new systems and tools.

Ryan Anderson

Ryan Anderson

 
Derek Cramblit

Derek Cramblit

 
Mike Hubbell

Mike Hubbell

 
Amy Lang

Amy Lang

 
Ebise Weldesenbet

Ebise Weldesenbet

 

Client service managers

Our goal is to gain a deep understanding of your business so we may become a steadfast advocate for you - an extension of your team. Your dedicated client service manager will work to not only address concerns but to help develop customized service solutions to help grow your business. This creates a superior service experience for you, after all, you are the reason we are in business.

Brett Larsen

Brett Larsen

 
Mike Cronbaugh

Mike Cronbaugh

 
Nick DeGidio

Nick DeGidio

 
Matt Machaiek

Matt Machaiek

 
Mark Rohlik

Mark Rohlik

 
Darin Walter

Darin Walter

 

Business consulting specialists

Our personnel know what they are doing because they have been doing it for a long time. When you call us with a question, we will know the solution – or we will know where to get it for you.

Chris Konecny

Chris Konecny

 
Aaron Funk

Aaron Funk

 
Melissa Steele-Hasz

Melissa Steele-Hasz

 

Marketing Services

Our marketing team helps support firms and advisors with your business development and marketing needs, and we provide timely and relevant communications to keep you informed of updates and enhancements available to you.

Katie Vance

Katie Vance

 

Compliance and risk oversight

Our compliance and risk oversight team is designed to help firms stay informed of new and updated regulatory processes, and be a resource for firm compliance officers.

Michael Heiser

Michael Heiser